This error indicates that there was a problem generating an Access Token. This error is related to invalid configuration ( Refresh token ) or an inactive Rabo Smart Pay account.
Keep in mind that the Rabo Smart Pay has a different set of configuration keys for each environment ( Sandbox and Production ).
Make sure to check the following configuration;
Refresh Token
Signing Key
Are these for the Sandbox or the Production environment
If these credentials seem to be correct, contact the Rabo Smart Pay support team for the status of the account.